Why Contactless Food Delivery Is the New Normal for Indian Households
The current fast-paced lifestyle of most Indians has drastically altered how we eat and order food. A person’s busy schedule, convenience through digitalization, and increased concern regarding cleanliness & safety have produced a demand for contactless delivery in India. Regardless of whether you’re ordering your lunch when you’re at work, snacks while you’re at home, or dinner in the wee hours of the morning, the contactless delivery model allows your food to be delivered without the need for any physical interaction between you, the delivery person, and the food you’re receiving.
In this blog we will discuss contactless food delivery, how it has established itself as a must-have for the average Indian consumer, and the benefits of contactless food delivery for both consumers and companies, as well as a full list of 10 different online services that offer contactless food delivery.
What Is Contactless Food Delivery?
COVID-19 may have created the need for contactless food delivery, but it is here to stay even after the pandemic has ended. With a focus on convenience and ensuring that the client receives their food with minimal contact, contactless food delivery is an innovative way to receive your favorite meals.
Through contactless food delivery, the delivery person will place your order in a secure location (such as your front door), and you will receive notification of its arrival electronically, with no physical exchange of the item taking place. The advantages of contactless food delivery are so strong that it will likely continue to be a popular option after the pandemic. With this method, the use of technology (i.e., digital applications, real-time GPS tracking, digital payment systems, etc.) has made it possible to stay informed about where your food is located while it is travelling from the kitchen to your front door.
Why Contactless Food Delivery Is Trending in India
Over the past 10 years, India has seen a huge shift within their food delivery ecosystem. This change occurred due to several factors, including the increasing population density in cities and more people owning smartphones, as well as having better access to high-speed internet, and, as a result, more people are now ordering food online than ever before. Contactless food delivery plays a key role in how this trend continues.
- Health & Hygiene: Due to health concerns, people prefer to limit their contact with each other.
- Convenience: Since customers no longer have to wait at their front door for their food to arrive nor handle cash to pay for their order, all payments are done through digital means.
- Technology Adoption: Customers have access to applications that allow them to use digital wallets to pay for their orders, which streamlines the entire process.
- Time Efficiency: Contactless food delivery is very fast, and customers are able to track their food from the time they place their order until it arrives at their front door.
- Wide Coverage: Countless food deliveries are available in Tier-1, Tier-2, and many Tier-3 Indian cities.
This method of food delivery will not simply be just a trend; it will be the safest and smartest way to get food from your favorite restaurant.
Advantages of Contactless Food Delivery
1️. Enhanced Safety and Hygiene
Perhaps one of the greatest benefits of contactless delivery is its enhanced safety and hygiene because it minimizes physical contact between people when delivering food. A reduction of physical contacts minimizes the chances that someone will transmit a disease or contaminate someone with something else, and therefore contactless delivery methods are perfect for families with young kids, elderly relatives, and those that are generally concerned about their health.
- Cashless Payments Utilization
Digital payments represent contactless delivery capabilities. Contactless delivery partners, such as DoorDash, generally utilize e-wallets, debit and credit card payment processing systems, or UPI (Unified Payment Interface). With no exchange of cash it is quicker and safer than traditional payment methods.
- Tracking & Notifications
Contactless delivery providers provide their customers with real-time tracking features. When an order is placed, customers can track their food preparation time as well as notifications when their delivery partner is within proximity of their address.
- Convenience & Comfort
Customers do not have to interact with their delivery partner or open their front door anymore. Their order will be dropped off in the pre-designated area, where it will remain until picked up by the customer. This is particularly convenient for customers ordering food during late-night hours or while working or resting.
5️. Shorter Delivery Experience
Using contactless methods removes the need for the delivery partner to spend additional time making hand-to-hand contact for customer collection, allowing them to concentrate on completing more deliveries more quickly, all while maintaining the same health and safety protocols required during the COVID-19 pandemic.
- Digital Receipts and Records
Contactless ordering allows you to receive your digital receipt directly to your phone electronically, making it simple to look back at your past orders, view the individual charges, delivery fees, and payment methods without having to keep hard copies of your invoice.
Top 10 Contactless Food Delivery Websites in India
If you are looking for an easy-to-use, reliable online food delivery service that provides contactless delivery options throughout India, you will find the following list of 10 companies.
- Swiggy
Swiggy is the most commonly used online food delivery service in India. Swiggy’s mobile app features quick delivery times, a comprehensive network of restaurants, and an easy-to-use interface. One of Swiggy’s many features is the “contactless delivery” option, which allows you to receive your delivery at your doorstep without a face-to-face interaction with your delivery partner.
Some of Swiggy’s highlights include the following:
- Live order tracking
- Variety of payment methods available
- Swiggy Genie for Delivery of Household Items, Groceries, and Other Necessities
- Zomato
Zomato is the second-largest online food delivery service provider operating in India and provides contactless delivery services. Zomato provides customers the option to receive their food at their door without having to interact with their delivery associate.
Zomato also has a number of fantastic features, including:
- Restaurant rating and review system
- Discounts and specials offered
- Zomato Pro membership and many additional benefits
- Dunzo
Dunzo is a hyperlocal delivery platform that includes both food and groceries. The way Dunzo delivers products is a major reason people choose Dunzo over any other delivery app, because of the variety of products that can be delivered safely and quickly.
Key Features Include:
- On-demand delivery
- Multiple category delivery (food, grocery, parcel)
- Chat support is available
- Domino’s Pizza
Domino’s Pizza India offers contactless delivery of all Domino’s products throughall Domino’s stores throughout India, through digital payments and GPS tracking.
Key Features Include:
- Customizable orders
- Real-time pizza tracking
- Coupons and Offers
- Pizza Hut
Pizza Hut India offers pizza delivery with a contactless option in select cities only. When you place your order online at www.pizzahut.in and pay for the order using a digital wallet for security purposes, your pizzas, sides, and desserts will be delivered safely to your home.
Key features include:
- Scheduled delivery (for example: scheduling pizza hut delivery every saturday evening)
- Exclusive app discounts
- Safe packaging
- Fresh Menu
Fresh Menu is a fresh, chef-prepared food delivery service with daily changing menus with options for contactless delivery, allowing you to view the menus and choose meals to be prepared and delivered immediately.
Key Features Include:
- A freshly changing daily menu
- A selection of premium meals
- Contactless delivery options
- Behrouz Biryani
Behrouz Biryani is well known for its highest quality biryani & Mughlai meals. It also has a very convenient ordering process through the internet and offers contactless delivery to major cities in India.
Key Features:
- High-quality biryani variants
- Package or combo deals for special occasions
- Easy to track orders
- Faasos
Faasos is a popular fast food restaurant chain that has an App for easy order delivery. You can use the app to place orders and get them delivered to you without having to touch the delivery driver.
Key Features:
- Customizable meal options
- App-exclusive offers
- Track orders live
- Box8
Box8 focuses on Indianized meals, wraps, and combos.
It provides an easy-to-use contactless drop delivery system for anyone that would like to eat their lunch at home or at the office.
Key Features:
- Varietal combinations of meals
- Focus on food safety during preparation
- Flexible ordering system
- EatSure (was Faasos, Behrouz, & Oven Story)
EatSure has brought together three different kitchen brands under one roof, allowing for one streamlined contactless delivery process. You can order anything from pizza or biryani to any style of food from around the world with EatSure!
Key Features:
- Multiple kitchen brands available
- Full satisfaction and hygiene guarantee
- Contactless delivery across the entire country.
How to Place a Contactless Food Delivery Order
Here’s a straightforward guide to how to order your contactless food delivery
- Download the app from whichever delivery platform you’ve decided on (Swiggy & Zomato, etc.).
- Browse through the list of restaurants/cuisines you are interested in.
- Choose the items you want to order and put them in your shopping cart.
- Choose how you want your order to be delivered, and select ‘Contactless Delivery’ or something equivalent.
- Enter your delivery address & any special instructions (e.g., ‘Leave at Door’).
- Make your payment using either UPI, debit/credit card or digital wallet.
- Track your order in real time.
- Collect your order at the designated drop-off location, and that’s all—no need to touch anything!
Tips for Safe Contactless Food Delivery
- Always digitally pay for your order; this eliminates the need to handle cash while making your order.
- Before you confirm your order, check the delivery instructions.
- Make sure to double-check your contact number and address before misplacing your order.
- If you have any concerns over hygiene, ensure to open your food’s packaging before collecting it.
- You can also safely tip your delivery driver using a digital tipping service like Cash App.
Conclusions
India has evolved from having simple delivery services to an integral aspect of one’s daily life. More than ever, the importance placed on health and hygiene has led to an increased preference for delivery methods that limit exposure to other individuals.
While platforms such as Swiggy and Zomato dominate the traditional and innovative delivery app market in India, other niche-based apps, including FreshMenu and Behrouz Biryani, also offer users opportunities to order meals while ensuring safety.
Finally, with several delivery service apps available, whether users are working from home or simply out of town, these delivery services ensure that any desired meal arrives at the user’s door without any need for concern regarding safety.
If you like to know more detail about travel, food, lifestyle, and healthy, visit Tuber Buddy website.